Privacy Policy

Welcome to I-Vista Med, an online platform dedicated to providing dental instruments and equipment. At I-Vista Med, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make use of our services.

  1. Information We Collect

1.1 Personal Information: When you create an account or place an order on our website, we may collect certain personally identifiable information, such as your name, contact details, email address, and billing/shipping address. This information is necessary for order processing, delivery, and customer support purposes.

1.2 Payment Information: To facilitate secure transactions, we may collect payment details such as credit card information. Please note that we do not store your payment information on our servers. Instead, we utilize trusted third-party payment processors that adhere to strict security standards to handle your payment information securely.

1.3 Log Data: Like many websites, we automatically collect certain non-personal information when you visit our website. This may include your IP address, browser type, device information, pages visited, and other statistics. This data is used for analytical purposes, to enhance our website’s functionality, and to improve your browsing experience.

  1. How We Use Your Information

2.1 Order Processing: We use your personal information to process your orders, communicate order updates, and provide customer support related to your purchases.

2.2 Account Management: Your personal information is utilized to manage your account, including activities such as account creation, authentication, and password resets.

2.3 Personalization: We may use your information to personalize your experience on our website, such as displaying relevant product recommendations or tailored promotional offers.

2.4 Communication: With your consent, we may send you newsletters, marketing communications, and promotional materials to keep you informed about our products, services, and special offers. You have the option to unsubscribe from these communications at any time.

  1. Information Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in various business operations, such as shipping, payment processing, website hosting, and analytics. These service providers have access to your personal information only to perform their tasks on our behalf and are obligated to protect your data.

3.2 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to valid requests by public authorities.

  1. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

  1. Your Choices and Rights

You have the right to access, update, or delete your personal information held by us. You can manage your preferences for receiving marketing communications and newsletters through your account settings or by contacting our customer support team.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take steps to delete the information.

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates. Your continued use of our website after the changes will signify your acceptance of the revised Privacy Policy.

  1. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the contact details