Terms & Conditions
Effective Date: April 2026
By accessing or using the iVISTAMED website and services, you agree to the following terms and conditions.
1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not harm the business, its systems, or other users.
2. Products & Orders
- All products are subject to availability
- We reserve the right to cancel or refuse any order at our discretion
- Prices may change without notice
Orders are only confirmed once payment has been successfully processed.
3. Payment Terms
We accept major payment methods, including credit cards and other supported options.
For approved business accounts, additional payment terms may be available.
4. Returns & Refunds
- Returns are accepted within 30 days if items are unused and in original packaging
- Sale or clearance items may not be eligible for refunds
- Return eligibility may vary depending on the product
5. Shipping
- Shipping times may vary depending on location
- We are not responsible for delays caused by third-party carriers
6. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of iVISTAMED and may not be used, copied, or distributed without permission.
7. Limitation of Liability
iVISTAMED is not liable for:
- Any indirect or incidental damages
- Loss resulting from misuse of products
- Service interruptions or technical issues
Use of our products and services is at your own risk.
8. Account Responsibility
If you create an account on our website:
- You are responsible for maintaining the confidentiality of your account
- You are responsible for all activity under your account
9. SMS Communications and Consent
If you provide your mobile phone number and opt in to receive SMS/text messages from iVISTAMED, you may receive messages related to order updates, appointment reminders, customer support, account notifications, promotional offers, and other relevant business communications.
You may opt in to receive SMS messages by:
- Submitting a form on our website and checking the SMS consent box
- Requesting SMS communication during a purchase, inquiry, or customer support interaction
- Providing verbal or written consent to receive text messages
Message frequency may vary depending on your interaction with us, your account activity, your orders, and any ongoing promotions or updates.
You can opt out of SMS communications at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact our support team directly.
Standard message and data rates may apply depending on your mobile carrier and plan.
10. No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, payment processing, shipping, website hosting, and SMS delivery providers, is permitted solely for the purpose of supporting our business operations and providing our services.
All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
11. SMS Disclaimer
We are not responsible for delayed or undelivered messages.
Mobile carriers are not liable for delayed or undelivered messages.
You must be 18 years or older to subscribe to SMS services.
12. Termination
We reserve the right to suspend or terminate access to our services if these terms are violated.
13. Governing Law
These terms are governed by the laws of Ontario, Canada.
14. Contact
For any questions regarding these Terms & Conditions:
