Privacy Policy
Effective Date: April 2026
iVISTAMED (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information when you interact with our website, services, and communications.
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Full name
- Email address
- Phone number
- Billing and shipping details
- Order history and transaction data
- Device and browsing information (such as IP address, browser type, and pages visited)
This information may be collected when you:
- Place an order
- Submit a form
- Contact us
- Interact with our website or advertisements
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and service notifications
- Deliver marketing communications (email/SMS) where consent has been provided
- Improve website performance and user experience
- Maintain security and prevent fraud
3. Communication & Consent
By submitting your information through our website or forms, you consent to receive communications from iVISTAMED via email, phone, or SMS.
- Message frequency may vary
- Message and data rates may apply
You can opt out at any time by:
- Replying STOP to SMS messages
- Clicking the unsubscribe link in emails
We do not send automated communications without your consent.
4. SMS Messaging & Mobile Information
When you provide your phone number and opt in to receive SMS communications from iVISTAMED, you agree to receive messages related to appointment reminders, service updates, and promotional offers.
- Consent is not a condition of purchase
- Message frequency may vary
- Message and data rates may apply
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
We do not share, sell, rent, or disclose mobile numbers or SMS opt-in data to third parties or affiliates for marketing or promotional purposes.
Mobile information is only used internally or with trusted service providers strictly for the purpose of delivering SMS communications.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement appropriate security measures to protect your personal information.
5. Data Storage & Security
Your personal information is stored securely using industry-standard safeguards.
While we take reasonable measures to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We may use trusted third-party providers (such as payment processors, CRM systems, and analytics tools) to operate our business.
These providers only process your information as necessary to deliver their services and are obligated to protect your data.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and user behavior
- Customize user experience
You may disable cookies through your browser settings at any time.
8. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
9. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to your data
- Request deletion of your information
To exercise these rights, please contact us at:
10. Contact Information
iVISTAMED
55 Administration Rd, Unit 36
Concord, Ontario, L4K 4G9
Canada
Phone: +1 437 421 7746
Email: info@ivistamed.com
